Shipping Policy
Last updated April, 04 2022
Please find below an overview of shipping policies below, you can contact us: [email protected]
- We ship all sales fulfilled by Anti Theft Bags with Evri (Formerly Hermes) or Royal Mail
- We send Evri / Royal Mail tracking codes to the email provided when the sale is complete, make sure to use the correct email and check your spam
- Orders are packed and shipped Monday – Friday, any orders over the weekend Saturday – Sunday will be packed and sent on Monday
- Allow 5 – 7 working days for your order to be processed and delivered
- Check the status of your delivery with Evri tracking: https://www.evri.com/track-a-parcel or with Royal Mail tracking: https://www.royalmail.com/track-your-item#/
- Some packaging may be reused from old orders such as boxes or packing paper. This is to help reduce the amount of boxes or packaging supplies needed to be manufactured for deliveries
- A signature will be required, so make sure someone is home to collect
Next Day Delivery
- You have to place your order by 10am for next day delivery
- Orders are packed and shipped Monday – Friday, any orders over the weekend Saturday – Sunday will be packed and sent on Monday
- A signature will be required, so make sure someone is home to collect
- There is no guarantee for unexpected delays to your next day delivery
Third Party Seller Products
- Some products sold on Anti Theft Bags are purchased through third party sites that deal with delivery of products or goods (Stated on product page), most items are shipped within 7 working days
- Anti Theft Bags are not responsible for any delays or orders that get cancelled from third party sites
- For some orders they will come in Amazon packaging as the product is purchased on Amazon and sent to you
Returns
- Contact our team via the contact form or email [email protected]
- Please contact using the email you placed your order with and quote your order number
- Returns within 14 days of delivery
- The customer has to pay for the return of the product, as we cover the cost of delivery when purchasing
Third Party Sites Used
- Amazon
Liabilities
We aim to meet these delivery times but during busy periods (including sale) deliveries may take a little longer. Occasionally tech updates to our systems or force majeure events, such as extreme weather conditions, will mean that these delivery services aren’t available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum. Anti Theft Bags cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.
